Description

Possible causes

Solutions

No sound can be heard.

The mobile phone is not plugged in

or connected to the system.

The volume is set to minimum or

the audio is paused.

Ensure that the mobile phone is connected to the system.

Increase the volume or deactivate pause.

The audio system does not work and the display does not light up.

The audio system is not switched on.

Switch the audio system on.

The audio system fuse has blown.

Replace the fuse (see the section on "Fuses" in the vehicle user manual).

The audio system does not work but the display lights up.

The volume is set to minimum.

Press or turn .

Speaker short circuit.

Consult an approved Dealer.

No sound comes from the left or right-hand speakers.

The sound balance setting (left/right) is incorrect.

Correct the sound balance setting.

Speaker disconnected.

Consult an approved Dealer.

Poor radio reception or no reception.

The vehicle is too far from the transmitter to which the radio is tuned (background noise and interference).

Search for another transmitter with a better local signal.

The reception is disrupted by interference from the engine.

Consult an approved Dealer.

The aerial is damaged or not connected.

Consult an approved Dealer.

Description

Possible causes

Solutions

The phone does not connect to the system.

  • Your phone is switched off.
  • Your phone battery is flat.
  • Your phone has not yet been paired to the hands-free phone system.
  • The Bluetooth® on your phone and on the system are not active.
  • The phone is not configured to accept the audio system's connection request.
  • Switch your phone on.
  • Recharge your phone battery.
  • Pair your phone to the hands-free phone system.
  • Activate the Bluetooth® on your phone and the system.
  • Configure the phone to accept the audio system's connection request.

The Bluetooth® portable audio player does not connect to the system.

  • Your portable audio player is switched off.
  • Your portable player battery is flat.
  • Your portable audio player has not already been paired to the audio system.
  • The Bluetooth® on your portable audio player and on the audio system are not active.
  • The portable audio player is not configured to accept the audio system's connection request.
  • The music is not activated from your portable audio player.
  • Switch on your portable audio player.
  • Recharge the battery in your portable player.
  • Pair your portable audio player to the audio system.
  • Activate Bluetooth® on your portable player and the audio system.
  • Configure the portable player to accept the system's connection request.
  • Depending on your phone's compatibility, the music may have to be played from your portable player.

The "Low battery" message appears.

Using your hands-free phone system for prolonged periods will discharge the phone’s battery more quickly.

Recharge your phone battery.