Dacia Sandero

The card does not lock or unlock the doors.

Card battery is flat.

Replace the battery. You will still be able to lock/unlock, and start your vehicle Locking, unlocking the opening elements and doors and Ignition-starter switch on a vehicle with key or Ignition-starter switch on a vehicle with card.

Use of devices operating on the same frequency as the card (mobile phone, etc.).

Stop using the devices or use the built-in key Locking, unlocking the opening elements and doors.

Vehicle located in a high electromagnetic radiation zone.

Vehicle battery flat.

Use the key that is built into the card Locking, unlocking the opening elements and doors.

The "Place card on zone + START" message appears on the instrument panel.

Place your card on the placement area Ignition-starter switch on a vehicle with card then press the button START.

The vehicle is started.

While the engine is on, it is not possible to lock/unlock using the card. Turn off the ignition.

Desynchronisation of the card.

Unlock the driver's door by inserting the card's built-in key into the door lock Locking, unlocking the opening elements and doors, then place the card on the placement area Ignition-starter switch on a vehicle with card and press the START button to synchronise the card.

The remote control does not lock or unlock the doors.

The remote control battery is flat.

Use the emergency key.

Use of devices operating on the same frequency as the remote control (mobile phone, etc.).

Stop using the devices or use the key.

Vehicle located in a high electromagnetic radiation zone.

Discharged battery.

Replace the battery. You will still be able to lock, unlock and start your vehicle Locking, unlocking the opening elements and doors and Ignition-starter switch on a vehicle with key or Ignition-starter switch on a vehicle with card.

The vehicle is started.

While the engine is on, it is not possible to lock/unlock using the key. Turn off the ignition.

Desynchronisation of the remote control.

Unlock the driver's door using the key in the door lock, then start the engine to synchronise the remote control.

The instrument panel indicator lights are weak or fail to light up and the starter does not turn.

Battery terminals not tight, battery terminals disconnected or oxidised.

Retighten, reconnect or clean them if they are oxidised.

Battery discharged or not operational.

Connect another battery to the faulty battery Battery: breakdown recovery or replace the battery if necessary.

Do not push the vehicle if the steering column is locked.

Faulty circuit.

Consult an approved Dealer.

The engine will not start.

Starting conditions are not fulfilled.

Ignition-starter switch on a vehicle with key or Ignition-starter switch on a vehicle with card.

The "hands-free" card does not work.

Place the card in the recess provided for this purpose on the centre console.

Ignition-starter switch on a vehicle with key or Ignition-starter switch on a vehicle with card.

With the vehicle stationary, engine cold, the engine's idle speed is high.

Petrol version, this is not necessarily a fault. This may be caused by the increase in the engine temperature.

The engine's idle speed should decrease after about one minute. Otherwise, this may be caused by another fault. Call an approved Dealer.

The engine cannot be switched off.

Card not detected.

Place the card in the recess provided for this purpose on the centre console.

Press and hold the start button.

Electronic fault.

Press the start button 3 times quickly or press and hold.

The steering column remains locked.

Steering wheel locked.

Move the steering wheel while pressing the engine start button (or, depending on the vehicle, while using the ignition key) Ignition-starter switch on a vehicle with key.

Faulty electrical circuit.

Consult an approved Dealer.

Vibrations.

Tyres not inflated to the correct pressure, incorrectly balanced or damaged.

Check the tyre pressures: if this is not the cause, have their condition checked by an approved Dealer.

White smoke from the exhaust.

In the diesel version, this is not necessarily a fault. Smoke may be caused by particle filter regeneration.

Special features of Diesel versions

Petrol version, this is not necessarily a fault. Depending on the climate conditions (cold, humidity etc.), smoke may be produced under hard vehicle acceleration.

Reduce the engine speed and avoid sudden acceleration to gradually make the smoke disappear. Otherwise, this may be caused by another fault. Consult an approved Dealer.

Smoke under the bonnet.

Short-circuit or cooling system leak.

Stop, switch off the ignition, stand away from the vehicle and contact an approved Dealer.

The oil pressure warning light comes on:

while cornering or braking

The level is too low.

Top up engine oil Engine oil .

is slow to go out or remains lit up under acceleration.

Loss of oil pressure.

Stop the vehicle and contact an approved Dealer.

Steering becomes heavy.

Assistance overheating.

Drive carefully at reduced speed, be aware of the level of force in the steering wheel needed to turn the wheels.

Fault with the electric assistance motor.

Fault in the assistance system.

Consult an approved Dealer.

The engine is overheating. The coolant temperature indicator is in the warning zone and warning light comes on.

Engine cooling fan not working.

Stop the vehicle, switch off the engine and contact an approved Dealer.

Coolant leaks.

Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved Dealer as soon as possible.

Coolant boiling in the coolant reservoir.

Mechanical fault: damaged cylinder head gasket.

Stop the engine.

Call an approved Dealer.

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Faulty electrical circuit.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse or have it replaced Fuses.

The wiper does not stop.

Faulty electrical controls.

Consult an approved Dealer.

Direction indicators flashing more quickly.

Blown rear bulb.

Rear and side lights

The indicators are not working.

Faulty electrical circuit or control.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse or have it replaced Fuses.

The headlights do not switch on or off.

Faulty electrical circuit or control.

Consult an approved Dealer.

Fuse damaged.

Replace the fuse or have it replaced Fuses.

Traces of condensation in the headlights or rear lights.

Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity.

In this case, the traces will gradually disappear once the lights are switched on.

The front seat belt reminder warning light comes on when the seat belts are fastened.

An object is stuck between the floor and the seat and is disrupting the operation of the sensor.

Remove all objects from underneath the front seats.